Shipping policy

Order Processing

Orders are processed within 1–2 business days

  • Orders placed after 1:00 PM GST are processed the next business day
  • No processing on Sundays or public holidays

Once dispatched, you’ll receive tracking details via email.


Delivery Across the UAE

We deliver quickly across all Emirates:

  • All Emirates: 1–3 business days

Shipping Rates

Shipping costs are calculated at checkout.

Free shipping on orders over AED 150


GCC Shipping

We deliver across the Gulf region, including:

Oman, Saudi Arabia, Qatar, Bahrain, Kuwait.

Shipping rates are weight-based and calculated at checkout. Orders are typically delivered within 3–5 business days after dispatch


Tracking Your Order

All orders include tracking.

If you don’t see your tracking email, please check your spam folder or contact us.


Delays

While we aim for fast and reliable delivery, delays may occasionally occur due to factors beyond our control, including courier disruptions, high demand, weather conditions, or public holidays.

We appreciate your patience and understanding.


Address Accuracy

Please ensure your shipping details and contact number are correct at checkout.


Need Help?

We’re here to help.

📧 info@zavida.ae
📱+971589456995